Welcome to Taruvaa! These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of products from our store. By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our website or purchasing our products.

 

1. General Information

 

• Company Details: Taruvaa is a business based in Jaipur, Rajasthan, India, specializing in rustic and heritage craftsmanship furniture.

• Contact Information: If you have any questions or need assistance, you can reach us at hello@taruvaa.com.

 

2. Eligibility

 

By using our website or purchasing products from Taruvaa, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian. You also agree to provide accurate and complete information during the purchase process.

 

3. Product Information

 

• Descriptions: We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, slight variations in color, design, or texture may occur due to the handmade nature of our products.

• Availability: Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

 

4. Orders and Payments

 

• Order Acceptance: All orders are subject to acceptance by Taruvaa. We reserve the right to refuse or cancel any order for any reason, including stock limitations, errors in pricing or product information, or issues with your payment.

• Pricing: All prices are listed in Indian Rupees (INR) and include applicable taxes. Shipping fees are calculated separately at checkout.

• Payment Methods: We accept payment through our partner payment processors. Payment must be received in full before we process your order.

• Order Confirmation: Once your order is placed, you will receive an email confirmation with the order details. This confirmation does not guarantee product availability.

 

5. Shipping and Delivery

 

• Shipping: We offer shipping within India. Shipping costs and estimated delivery times are provided during checkout. Delivery times may vary based on your location and availability of the product.

• Risk of Loss: The risk of loss or damage to the products passes to you upon delivery. Please inspect your order upon receipt and notify us immediately of any issues.

 

6. Returns and Refunds

 

• Return Policy: We want you to be satisfied with your purchase. If you are not completely happy, you may return the product within 7 days of delivery for a refund or exchange, provided the item is in its original condition and packaging. Custom-made or personalized products may not be eligible for return.

• Return Process: To initiate a return, please contact us at hello@taruvaa.com with your order number and reason for return. We will provide you with further instructions.

• Refunds: Refunds will be processed within 14 days of receiving the returned product. Refunds will be issued to the original payment method.

 

7. Intellectual Property

 

• Ownership: All content on our website, including text, images, graphics, logos, and product designs, is the property of Taruvaa or our content suppliers and is protected by Indian and international copyright laws.

• Use of Content: You may not reproduce, distribute, or create derivative works from our content without our express written permission.

 

8. Limitation of Liability

 

• Disclaimer: Taruvaa provides products and services on an “as is” and “as available” basis. We do not warrant that our website, products, or services will be error-free or uninterrupted.

• Liability: To the fullest extent permitted by law, Taruvaa will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website, products, or services.

 

9. Governing Law

 

These Terms and any disputes arising from your use of our website or purchase of our products will be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts of Jaipur, Rajasthan, India.

 

10. Changes to Terms and Conditions

 

Taruvaa reserves the right to modify these Terms at any time. Any changes will be posted on this page with the updated date. Your continued use of our website or services after any changes constitutes your acceptance of the new Terms.

 

11. Contact Us

 

If you have any questions or concerns about these Terms, please contact us at:

 

Taruvaa

E-85, Lal Bahadur Nagar, SL Marg, Durgapura, Jaipur, Rajasthan, 302018

Jaipur, Rajasthan, India

Email: hello@taruvaa.com

 

These Terms and Conditions are designed to comply with applicable laws and regulations in India.